Your First Visit to Edmonton West Dental
We block a full hour for every first appointment. Here's exactly what to expect — so you can arrive calm.
Why Edmonton West Dental
- Accepting new patients
- 4.9★ Google Reviews
- Direct Insurance Billing
- NIHB Accepted
- Same-Day Emergencies
NW Edmonton · Est. 2019
What to expect
What happens at your first visit?
Every new patient appointment at Edmonton West Dental runs for a full 60 minutes. That means no cutting corners, no rushed explanations, and time left over for your questions. Here is how that hour breaks down.
Warm welcome & paperwork
5 minCheck in at the front desk. Our team will walk you through a brief health history form — or you can complete it in advance on our Patient Forms page.
Comprehensive exam
20 minYour dentist reviews your X-rays and performs a thorough check of every tooth, your gum tissue, bite alignment, and oral cancer screening. Nothing is skipped.
Professional cleaning
20 minOur hygienist completes a full scaling, polish, and floss. We remove built-up tartar, smooth enamel surfaces, and leave your mouth feeling genuinely clean.
Treatment planning
10 minIf anything needs attention, your dentist explains every finding clearly, walks through all available options, and gives you honest, pressure-free guidance on next steps.
Questions & booking
5 minTime set aside specifically for anything on your mind — cost, insurance, future appointments, or just reassurance. We don't rush this part.
60 min
Blocked for every first visit
Checklist
What to bring to your first appointment
Three things make your first visit smoother. None of them are difficult to gather in advance.
Insurance card & photo ID
Having your insurance card ready lets us verify your coverage before the appointment begins and submit your claim directly at checkout.
List of current medications
Even over-the-counter medications and supplements matter for safe dental care. A quick photo of your pill bottles works perfectly.
Recent X-rays (if available)
If your previous dentist took X-rays within the last 12 months, bring them along. It reduces repeat imaging and helps us see the full picture faster.
Common questions
Questions new patients ask us most
Are you accepting new patients?
Yes — we're actively welcoming new patients of all ages, including children, families, seniors, and dental emergencies. You can book online or call us at 780-652-1280.
Do you offer same-day emergency appointments?
We do. Call us as early in the day as possible and we'll do everything we can to see you the same day — walk-ins are also welcome whenever our schedule allows.
Do you bill insurance directly?
Yes. We submit directly to all major insurance providers and government plans, including NIHB for First Nations and Inuit patients, so you only pay your portion at checkout.
Do you follow the Alberta Dental Fee Guide?
Yes. We follow the ADA Fee Guide so you can be confident the pricing for every treatment is transparent, predictable, and fair.
Ready when you are
Book your first visit today
New patients of all ages are welcome. Same-day emergency slots available. Direct insurance billing on every visit.